Locked Out of Home, New Lock Fitted
Alexandra Locksmiths were called by a customer in South Woodford, East London E18 who had a problem with their PVC back door. They had the key but the door would not open. Once on site we noticed the door had dropped considerably and was stopping the multi point lock from opening. We got the door open but the PVC multi point lock mechanism was damaged beyond repair. The customer told us the door had been hard to lock for a few months, if only he called us before we could of adjusted the door and the lock wouldn’t of failed. We were able to call on one of our many contacts and had a new PVC multi point lock mechanism in the door within 2 hours of us first opening the door.
If you have to lift a handle up before turning the key and locking the door and it feels stiff or rough try doing this with the door open. If with the door open the lock mechanism feels different to when the door is closed then the door is most likely out of alignment with the strike plates on the frame. It is cheaper and less of an inconvenience to get the door looked at as soon as possible as the lock could fail locking you in or out.