101 – The Non-Emergency Police Telephone Number

101 - police non emergency telephone number

The Crime Prevention Website have recently highlighted the information campaign from the Home Office that is promoting the correct telephone number to use when contacting the Police force in a non-emergency situation. The 101 telephone number is current and correct for every Police force across the whole of the UK. The cost of any call to this number is 15p, regardless of what time of day or night it is or how long the call takes.

  • Call 101 to contact your local police in a non-emergency situation.

  • Call 999 when you or anyone you have witnessed, are in immediate danger, you observe a crime in real time and need immediate Police assistance, or you wish to alert the Police to a suspect for a serious crime that you have seen in your close proximity.

  • If you are deaf, hard of hearing or have a speech impediment and need to use a textphone then you can contact the 101 service via textphone 18001 101.


As 101 is a new number, initially, certain telephone systems e.g. in the work place may not yet have been updated to accommodate the number. Should you find this to be the case, then please contact the person responsible for the phone system at work. In the meantime the Police have compiled an alternative list of non-emergency telephone numbers which you can view here.

Alexandra Locksmiths promote the campaign and hope that our readers should never need to call the Police, however if you do remember ….